Glen Lester Buddy Nicholson’s III
Great work great guys it took three others to fail to get mike out here nextime I call them first!!!
Total rip off AND they were late. They wanted to charge $150 that another company charged $60. They are relying on you being stranded or not wanting to wait for someone else. My principals took precedence over my time that day. I refused to be ripped off; so I waited for someone else. I’d select 0 if I could. Stay away from this company.
I called 8-24 hour locksmith I was in a crisis and this very nice man came at night and helped me out for a very low price. He very personal and helpful iIappreciate the service and recommend with 5 stars check them out 24-7
Super fast service, very kind and definitely got me out of a pickle!
Replaced a key stuck in the lock!!
Fast but expensive, not itemized receipt. Shady business stay away. They told me it's $15 + $35 and above, but charged me 180 in the end
These guys went way out of their way to help me on an emergency lockout on a late night! Very prompt and professional service! They didn't even gauge me for the late night hour! Definitely recommend them!
I order locksmith the guy answered the phone they said they're going to be here in 15 minutes they showed up on time the technician he was Willie professional and fast I recommend this company to all my friends and family
Honestly I debated so long if I should write this review because that's how much I was fed up and wanted to wash my hands away with this company. I never felt so vulnerable, frustrated, ever dealt with bad worse service like this ever. But I hope everybody reads this review like the rest and don't work with this company I promis you it'll save the tears. First let's starts with not just googling numbers on google and calling them with out YELPING. not my fault, someone did this for me and I went along needing a key and being vulnerable. Big mistake this was a nightmare, so let's start off by saying my friend stupidly calls this number he tells them I'll be waiting for them at my car location. That I need to be done by 2 and the guy says " okay my technician will be there shortly everything will be done by 2 " he gives a price of 29$ to come out at like 180 - 220 to come out I'm like okay so which is it???? I walk myself in the scorching sun to my car. This technician Moe isn't communicating I'm calling him at 1:50 telling him I'm there he saying he 5 minutes away but gets there at 2:20 mind you I have to leave to work at THAT time !!!! So therefore I'm already late taking these individuals words trying to trust them as a company from my mistakes. I just knew right when my friend called them I didn't have a good feeling in my bone something didn't feel right I just knew it. So he gets there. Rude unapologetic and starts acting like he knows what he's doing. They then charge me 90$ to air pump
My car to unlock that took them 30 secounds to do. They didn't tell me that on the phone !! When he gets there he asked me if my car was locked ?? And I'm like of course that's why your here ? Late and already charging extra and making more prices. Long story short he supposedly got a code and couldn't access my key cause I needed a new key?????? During this time I am mad as ever. I get the actual name of the company and loook up there reviews and see all the bad ones and want to stop immediately. I tell them about the reviews and want to stop Moe says it's too late they gave me a code used some equipment after he was only on the phone asking someone else for directions on what to do? I hesitate and argue so much but felt so weak I needed my car , it was hot I had to walk I was late to work on there part nothing was working out at all. They took a picture of my paper license since I didn't have one with me at the moment and chargers me 340$ I told them they were late, made me late for work. Didn't even car and charge my extra and I'm paying for this when nothing got done. Moe then tells me he can get me a new key tommorow for 100$ or give me a " brain" for my key to put in the inside to work . I tell him he was inconviwnt and to charge me 60$ and he said okay he was nice enough to give me a ride home and told me he would come back tommorow at 12 so we could be done this time early saying it would only be "15 mins " . The next day he doesn't awnser my phone calls so I call the fake ass office they say they gonna have a technician call me back. Never did after they have my money. Moe finally awnser doesn't get to my car till about 1:30 We weren't done till 3:30 and I had to leave and leave to work so I left my other friend there to watch him for me. And my friend told me when he came back to keep any eye on him he was smoking a cigarette in my car !!!! Some nerve who has they adaucity and feels comfortable enough to do that: I will never in my life. Work with them again and i recommend the same he seemed like he could be a nice guy but he even lied his name to me the first time. I don't know what's going on with him. Honestly it just sucks having to go through this but trying to be positive after the other sides is barely working with you. Over all I got charged 340+ 90 !! You do the math he told me he would charge me 60 but charged me 10$ more than what he said and lied to me pretty much. I just can't believe it. I'm done with this nightmare and lesson learned . Never again .
Oh yeah and I forgot to mention the secound time he came around he did the same thing, ask for directions on the phone working with some tablet and he was screaming, cussing and yelling at the top of his lungs on the phone right infront of us. Like who does that. They don't really care about you at all don't go there
Honestly if yelp would let me cuss these guys out on here I would. They effing scammed me. Some guy named "Adam" super thick accent comes in an unmarked van, and then raises the price that was originally agreed. I needed a new key badly. Mind you I still had the original but I needed a spare cause I'm selling my car. He BROKE my original key. Claimed I had to wait 24 hours to put it in the ignition which now talking to Volkswagen said it's a COMPLETE LIE. Then when he makes a new key he says we can only pay cash? I should have known he was sketchy as shit. And honestly fuck you for ripping my
Dad off if I ever see you again I'm calling the police.
DON'T DO BUSINESS WITH THIS COMPANY! THEY DON'T EVEN HAVE A VALID LICENSE TO OPERATE! I locked myself out of my house the other day and called them. It took them over an hour to get here and the guy who came had a thick middle eastern accent and I could barely even understand him. He tried to charge me double the amount he said it would be when he first got here. Did this idiot really expect me to pay over $300 for something that took him 5 minutes to do? I asked him why it was over double the original amount and he started mumbling so I could barely understand him. I told him no and that I'd only pay the price he told me initially and he got angry and started yelling at me in front of my little kids. He started coming closer to me and threatened me, saying that I'd pay the ultimate price if I didn't pay the double amount. Of course, he said that in broken up English. I have contacted the Better Business Bureau and hopefully Ben will get fired. This business is run by dishonest middle easterns with no respect for American laws and I don't recommend it to anyone.
They were prompt, got the job done quickly and efficiently, gave me a discount, and threw in an extra key. I would use their services again.
This guy was great, came by late Friday night with great service, did a great job. Came through quickly on short notice at an awkward hour and was friendly and knowledgeable. Would definitely call them again.
They stole $350 from me. I made an appointment tat 9:00am to have my Audi key made and I barely got a copy at 6:00PM. I was dissatisfied with the work at quality of the product and asked for a refund like I was promised from the get go if my key was not original. Tech got mad and left with my original key, original lock control and all the copies he made along with another working lock control. To make things worse he left my window down. So now I'm stuck with NO KEYS, MY WINDOW DOWN, & ROBBED $350. They are the worst. Oh and when I tried to have them bring me my original keys back they kept going around the bush as to who was going to bring it and no that I'm calling to get my
Keys back they've blocked my number. This is one horrible business. NEVER USE THEM. They steal from their customers.
The guy was friendly but I am giving them a negative review for their service prices. I have GEICO and didn't know that I can get roadside services due to me being from another state. I did know that they reimbursed and so did the locksmith. He made up some excuse about Mt frame being thin but I paid only $50 to get my keys out of this same car. They car $100ore than insurance knowing that insurance will only pay $100. I paid $200 and was not told the price until the driver arrived. That's extremely bad business.
This has been the worst. experience of my life! Its directly due to their horrible horrible service! PLEASE don't do business with them if they're the only option in this whole planet. Trust me! I had to wait for 3 hours and no one showed up! I called the company and they said they were 5 mins away and I called again and they said they were around the corner. They just kept lying idk why they did that!! PLEASE I really hope they go out of business!!! This is an honest review. I hope this helps to prevent anything like this happen to anyone else. God Bless.
This experience was horrible!! My boyfriend accidentally locked his keys in his car and so called this place since they responded the fastest in calling back. Only positive. The operator quotes me price after hearing car type, tech calls back says same thing, and it'll only take 25 mins and he didn't show up til 50 mins later! Both of us late for work, because he was late, then he says he doesn't have the chip thing or whatever to take cards and no one ever said anything pryor!! Don't use them. If I could give zero stars, I would.
Went on a run this morning, lost my only key on the trail. Called the dealership they said i'd need to get my car towed to them and then they'd be able to reprogram and get me a new key fob. No thanks.
Call these guys up, with in 15 mins got to my location. 10 mins later everything done. Paid less than half of what I would have, and I was on my way.
Thanks you guys, totally saved my day. Would absolutely recommend.
This company has caused so much mental stress its ridiculous. 1st my car gets broken into. I call this company and asked for a quote. Guy came out and instead of telling me if its fixable and how much he just fixes it and says I owe 325? Didnt explain what for or anything. The next day im out with kids and my key wont turn and i notice my anti-lock light on my dash. I call this company back and they send the same guy out. The guy first blames me asking what did i do? Then puts black ziptyes and tape all around my ignition and colum, but he gets it started. Here i am today out getting food and again my truck wont start key wont turn. I contact this company again and let thrm know how unprofessional this is to have to come back 3 times yo get it right. I let the lady know i was pregnant and with my 2 kids in the sun, she laughed and said im 9 months pregnant and began to spout off more rude comments and laugh at me being stranded due to there screw up. I sat for a 1hour and still no show from this company...i demand a refund and ADVISE THOSE WHO ARE IN NEED OF A PROFESSIONAL LOCKSMITH EXPERIENCE TO NOT DEAL WITH THEM ITS A HEADACHE U DONT NEED.!!!!!!
Very kind and quick service, very personable and safe staff that eat the job done well
This place is terrible!!!!!! Wish I had never called them in the first place. They said they were coming and keep delaying, excuse after excuse... it's been over a week now!! They don't do what they say and give the run-around. Totally frustrating and has been a massive waste of time!
Listen, I don't say this often about a company, but man, today I was treated with the utmost respect in my time of need. Great company. Thank you for the service and help. Also, thank you for taking my financial limitations into account. I appreciate it.
He came out as soon as he could and was very respectful and did everything he could to help me get a new key for my Toyota carola. Very helpful and recommend this locksmith company to anyone who has key troubles
Be warned! This company is so dishonest!! If you use them, just remember you were warned!
For starters, look at the other reviews. The one or two liners that are five stars were obviously written by members of this business or friends. Anyone that has used them and spends the time to write a review gives them a 1 star and only one because there is nothing lower!
The company DOES NOT HAVE A LOCKSMITH LICENSE from the California Department of Consumer affairs. https://www.breeze.ca.gov/datamart/detailsCADCA.do?selector=false&selectorType=&selectorReturnUrl=&anchor=9d47dda.0.0
I hope this link works, if not look it up yourself under consumer affairs bureau of security and investigative services (DCA BSIS). Also be sure to look them up by the Better Business Bureau.
So, here's our story:
My wife used the valet service at Arden Mall. Someone stole our keys and the keys to one other vehicle from the valet's "lock" box. We called "A 24 Hour Locksmith" to come open the car and make a new key. An individual named Mo showed up in an unmarked plain white van which seemed fishy especially when he did not have any ID, Business Cards, or even printed invoices. He had a very heavy eastern european accent that was somewhat difficult to understand, but clear enough to understand the prices he was quoting.
We have a van with a key fob that will open all the doors and lock/unlock the van. It is almost $300 from the dealer to be purchased, cut, and programmed. Because the valet service HQ was closed, we had to pay until the valet company was open. So Mo quoted $120 for just the key, not the fob. That seemed excessive, but my wife wanted to get home so she said fine.
After about 10 minutes, Mo returned with the key and told my wife that would be $550! Whoa! What happened to $120? This is only a key, not the full functioning fob!! Even to valet started to yell at Mo saying that was robbery, and NOT what he quoted. Not even close! My wife explained that she did not have that cash, so he wanted to follow her to her ATM. She said no way, and the valet said why, so you can rob her? After yelling and screaming for 30 minutes mall security (five officers) showed up. My wife said forget it. She wasn't paying that extortion. Mo the said fine and ripped the key out of her hand and started to leave. My wife demanded he return her drivers license and credit card and he refused. The mall security would not let him leave until he returned her ID's. Finally, a security officer swiped the ID's from Mo. But Mo had already taken pictures on his phone of both sides of each document. Mall security asked for the invoice and Mo ripped it into many pieces and gave it to the officer.
Luckily my wife had reached our debit card daily maximum and Mo could not run the card. So we notified the bank and were told that he had tried twice already to run the card for the full $550! Even after he left, he was still trying to steal the money from my wife, even after he kept the key!
Read all the reviews and you'll see this is the standard operating procedure for these scam artists! I tried to complain to a manager and was given the run around by a lady with the same eastern european accent. So I filed my complaint with consumer affairs and have now posted this warning to all.
DO NOT USE "A 24 HOUR LOCKSMITH" or you will seriously regret it! And now you've been warned.
This is the first review I have ever wrote. STAY AWAY FROM THIS PLACE. I had the same experience as those that are leaving negative reviews. Please please save yourself the trouble and go with another locksmith.
Called and was quoted $40 service fee + a "labor fee" that they wouldn't specify over the phone. They were the only ones that picked up at 10:30 pm, and after waiting out in the cold for 4 hours, I decided to go with it as I was getting pretty desperate. My dumbass assumed they had a dispatching system with independent contractors with varied rates or something of the sort, so I thought I'd just ask when they arrived. Thought it'll be like $80 max.
He took a full hour getting here, although they said a tech would arrive in 30 minutes. Some guy (name starts with an M) arrived in a shady white van looking distraught and annoyed as hell as if I ruined his evening. He fiddles with the door handle for a minute and then gives me a quote of $169. I told him no way because that is WAY too damn expensive. I've never used a locksmith before, but I knew that there should be no way that it costs this much. He dropped the price little by little until he aggressively states that he will not be unlocking my door for anything under $140 and that I would still be charged for the service fee of $40 if he left. At this point, I gave him the okay to $140 (I'm stupid) because 5 other 24 hour locksmiths did not pick up prior to this one.
After dancing with the handle for about 10 minutes, he tells me that he is unable to pick the lock as it's too "cheap." I had no idea what that meant (because wouldn't that make it a good lock if you cant't pick it?) but gave him the okay to break it with a tool. At this point, I'm messaging my friend, telling him about the situation. He googles average locksmith prices and tells me it's around $180-200. I'm still skeptical about this dude, but I accepted the rate of $140 thinking that maybe I just didn't know any better since I've never used a locksmith.
After it's done, he walks me out to his van to take down my credit card info and write a receipt. He tells me the final price totaling $220. I asked him to explain HOW 140 became 220. He takes out his calculator and punches in random numbers that add up to 220, none of which is legit. I told him that it isn't what we agreed on, so I will not be paying. At this point he looks really pissed off and tells me that he will charge me only $190 then (it was close to 12 am, so I did not calculate this correctly in my head). Thinking that added up correctly, I agreed to the $190 because I thought maybe the service and labor fees were separate and that I really just didn't know how much it usually costs. (I know I'm really stupid). During this whole time, he's on the phone with someone that seemed to be a family member (he was speaking Arabic half the damn time). He took my cvv (which is not safe to do in an offline transaction) so I will also be canceling my card soon.
After it was all said and done, I checked my bank and was charged $198. This was literally the icing on the cake so I reviewed the receipt in preparation to complain/report them, only to find that the $40 service fee was changed to $48 and the $190 total was changed to $198 while I was not looking, probably while I was putting my card away (it was also dark as hell as we were doing this next to his van outside). I would not have let him change the info if I noticed because anything we agreed on before that would be 100% on me for not being smarter (even though he's a scumbag and he ripped me off), but at this point I had already signed it and those were NOT the conditions we agreed on when I signed. (Isn't this illegal..?)
After poking around, I just found out that they actually do not have a business license as of February 2016. I will also be filing a complaint against them as soon as I can. I know I could've been smarter about it all, so I have no excuses for what happened, but their business is really shady and unprofessional. They make so much off of unsuspecting customers that are stuck in a desperate situation. And after reading the other reviews, they seem to be comfortable lying and scamming to customers. Please. Do NOT support their business.