We were outside calling around for a good hour or so, getting quotes from other locksmiths and all that good stuff. Yeah, they'd quote the base price but then they'd call back and say, base price PLUS labor, PLUS the travel. We're not even far from these other locations either. Lol!
Anyway, found these guys on google, saw they had a good rating gave them a call. We got quoted $29.00 plus labor. We hesitated. But I told my friend to just get her car open. Ha! So we went with it. These guys were here in less than 15 minutes. First thing we asked was, "what would the total be?" They said, "depends on how quick we can get it open." They had it open in less than 10 minutes. Keys in hand and left with a total of $40. Now THAT is for sure a LOW RATE LOCKSMITH! They were courteous, friendly and quick. Mind you, we are not cheap, it's just all we had on hand at that very moment. So we weren't able to pay anything higher than $45. We gave them the full $45.
If you're in the Sacramento area needing a locksmith, go with these guys. I'm not saying everyone is going to get away with paying $40, it might also depend on the kind of car and locks. My friends and I highly recommend them. Thanks, guys! We're not freezing anymore. Ha!
The service was fast, the locksmith is a really cool guy and the rate was definitely The lowest I could find in my area. If I ever have a problem again which I hope I don't I'm definitely calling them back
What a ridiculous business. My 19 year old locked herself out of a fairly simple bedroom door lock. They told her it would be a $29 service fee, but they couldn't give her an idea of the labor cost until they saw it, but they wouldn't do any work until they have her a quote. They wanted $188 total for 5-10 minutes of work. I quickly called another locksmith who gave me a total cost quote over the phone of $90 total. I let them know if they can do it for the same, fine, if not we'd call the other locksmith. They then wanted to charge $29 just for coming out there, even though they hadn't told my daughter the service fee would be due no matter what. They tried to then charge her $105. I said since they hadn't told my daughter the service fee was due no matter what, that again they can either leave with nothing, or match the other locksmith price. They finally agreed to match the price because that's literally all the had. They should better explain fees and be willing to give a ballpark over the phone. They seem to want ya take advantage by already being on site before giving any idea of cost. We won't be using them ever again. I don't like businesses that try to bait and take advantage.
"LOW RATE" should mean "Low Yelp Rating".
It saddens me that I have to write this review.
My car's FOB key stopped working and it was time for it to be replaced. After lots of research online of what was causing my car not to start (even when inserting the 'manual' key into the ignition to turn it), I decided to call this locksmith. Well, idk about "low rate" , at least when it comes to the pricing. I told the person on the phone exactly what was happening and he said it starts at $120. The locksmith arrived, hardly friendly at all and told me straight away that for one key it will cost $130. Later when he found out I have another FOB key (that also needed re-programming) he said he could do the additional key for an extra $100 on top of the $130. Well, I didn't need the second key done right away, so I decided I'll wait until the next pay period comes around. When he charged me he decided $140 instead of the $130 (was it because I said I didn't need the second key done? He quoted me $130 before he ever knew I had a second key) I knocked off stars for that. I really didn't like that at all, and I notice now that there are several other reviews on here from folks who were told one price, then found out it would be another. I would not recommend them again because I was told two different prices, before being charged a final more expensive third price for the exact same job they said they would be doing.
The tech that came out to make the key did not have much experience. He told me I may have a flash flood key. I assured him that I had a programmed key. I was not impressed by the price but they did go lower. They wanted to charge me $260 for a 2002. But I told them I got it for and they went down to $150. Then for some reason the tech could not program the key. He said it was a flash flood key and he couldn't make it. I called another mobile service and had no problem. They made it right away.
My brother recommended them based on using them about a year ago. I lost my car key and needed a new one made. I called the dealer before calling a locksmith but the dealer price was way too high and I had to tow the car there to program they key.
I called and asked for Ray. i explained to him what happened and he was very helpful over the phone explaining the process. He came out to where i was and made the key and programmed for half of the price of the dealership.
Thank you Ray
Both Ray and Mike are honest and knowledgeable. Their service they provided was great and they confirmed the appointment before they arrived and get here on time as well. Showed up in their work van rekeys my new home and added couple of locks as well for more security. Price was great considering it was after hours and weekend. Thank you thank you
I called couple of people for quote on my making my a key to my car after I have lost it the night before. Low Rate Locksmith was the one i asked to come out based on the way they have answered my questions and they were able to come and provide a key with remote ( other people they were not able to provide the key fob with it). Ray came out and was on time and cut the key then programmed it in less than 15 min. That impressive.
He was very knowledgeable and willing to explain everything to me and answer my 100 questions. I ask a lot of quotations
THank you again Ray and Low Rate Locksmith. You saved me the time and effort
This company quoted me $120 to come out and make a key. The tech came out and decided that he wanted to charge me $29 just to drive there and $50 to open the door. When I protested he said that was just the way it is. Suddenly $79 became $89 and I gave him $90 and he did not give me change. Then he demanded $120 to start servicing my lockout. I told him I didn't have enough money and he grabbed $90 out of my hands like he was some kid in a candy store. Eventually he got me a key but I called the company and they told me that all of that should've been included. And then they told me they needed his side of the story and asked me to contact the tech to get my money back that was taken wrongfully. Avoid this company as they are thieves and they will steal from you in your moment of despair. The 5 star reviews were either another tech or fake.
Terrible service. The woman I spoke to on the phone told me it was going to be $120 total for the new key. When the technician got there he told me has to buy a code for $60 from the car manufacturer in order to make the new key. Ok sure whatever. But then he told me the total was $280 and when I asked him about this math he told me the rates started at $120. The woman on the phone told me it was $120 total. I'm extremely furious. The technician told me it was going to be 5-10 minutes to fix and it took over 2 hours. He also asked me if I smoked which I replied that I didn't and then he lit up a cigarette. Then once he was was done he told me he didn't even need the $60 code because he took out my door lock and ignition. The door lock is now scraped and actually fell off.
Lowrate Lock smith provided me with great services. He came out and got the job done quickly. And he charged me a greattttt low price compared to AC LOCK SMITH. I would definitely recommend Low Rate Locksmith company.
Thank you so much Ray!!!
Just break your window or doorknob to get into wherever you need. These people are scammers and are getting reported to the BBB for trying to pull their usual crap, also for trespassing on my property and threatening me (100lb, 20yo female) with a hammer when he realized he wasn't getting any money. Had to call the cops to get rid of the clown they sent - Alan.
They told me it would cost $29 plus labor to unlock my car door and labor generally costs 35 dollars. When the lock man came, he charged me $200. The entire process took him less than 5 minutes. My car door was very very simple. I do not understand why so many people would say this company's price is reasonable. Maybe all other customers are rich billionaires.
They said the lock man would arrive within 30 minutes but I waited TWO hours.
In addition, they said I would be able to pay by credit cards or debit cards but the lock man refused to take anything but cash. I had to walk in the dark to withdraw so much money. I do not understand why this company would lie to its customer.
When I called back to the company to ask about the price, the woman who answered the call said: "We already got our money so we do not care. If you are not satisfied, go fuck yourself." Given how much they lied over the phone to me, I am pretty sure all positive five-star reviews are fraud reviews posted by the company.
If you are ever locked out of a car or a house, DO NOT PANIC! DO Not let any lock man take advantage of your urgent need to get your thing unlocked. Stay calm and make sure you are clear on how much you need to pay. Here's a link to buy yourself toolkit that you can use to unlock your car by yourself: https://www.amazon.com/Lockout-Kits/b?ie=UTF8&node=15708701
Stay calm and stand up for yourself when you are ripped off, and remember that being locked out is not a disaster. There's no need to burn your money to pay a shitty company like this. If you are ever ripped off by this company and charged by your cards, you can always dispute the charge with your bank. In a nutshell, getting locked out of the car is not the end of the world, so please do not let this company take advantage of you.
We waited for over an hour and they never showed up. After calling back a couple times they said they couldn't service my specific car but they never were going to call me and let me know. Now it's too late to pick another company and my car is stuck overnight. They took my phone number three times.
If there's an option to give ZERO stars I would. I called the day prior to the receptionist telling her we are shopping for quotes. She told me that they have to come out to give a quote and there was a fee and labor charge just to come out I told her if that's the case, we are not interested and we are not going to pay for a quote because we are looking at other options too. She said okay, and I was very clear with her that if she sends someone out to us, I only want quote with no obligation to have the job done or pay for the quote.
Next day the technician shows up and gives us a quote. I thank him and said we will get back to him soon. He then went ahead and wanted to charge me to have him come to us for a few minutes to look at the locks and gives us a quote. I told him no, I had an agreement prior to him coming out to us with their reception.
He leaves then someone else from this company calls and says they are not in the business of doing work for free. I told him, we are not trying to get work for free. All I wanted was a quote, I said to their receptionist too if there's a charge for a quote we are not interested. Also who pays for a quote anyways?
They say they are not in the business for doing work for free, more like they are in the business of spamming, lying and stealing.
There's so many better locksmiths out there, save yourself the trouble and avoid this place like a plague.
Won't Show Up! I "hired" this company to meet me at my car at 6 pm. I received a call from the company at 5 pm confirming my appointment, and was told that the technician would be calling me soon and to stay by my phone. I did, but never heard from the technician. At 6 pm, nobody had arrived to complete the work. I called at 6:10, and was told the technician would be there shortly. At 6:25 I called again, and let the receptionist know I was waiting in triple digit heat and that nobody had arrived. She assured me that the technician would be calling me immediately.... nope! At 6:35 I called for a third time, and was told that the technician really should have called me by now (duh) and would be there soon. I gave them a final phone call at 6:45, when I was transferred to management. Management informed me that the technician was still shopping for the correct key and that my total would be $399. Are you freaking kidding me? Never was it acknowledged by the manager that I had been kept waiting for 45 minutes past my appointment time, or that this technician was failing to complete their job duties by not returning a single one of the phone calls. No apology, no discount was offered, nothing. When I kindly told the manager I would be taking my business elsewhere, he said "okay" and disconnected the call. It is clear to me that this company does not care to maintain a good reputation as they have zero customer service skills and clearly do not respect the time or money of their patrons.
WAY OVERPRICED! They told me 20-30 mins, they showed up after nearly 50 mins. The guy showed up in basketball shorts, driving a small black compact car with all tinted windows....no professionalism whatsoever. I was quoted $30 + labor. Took him under 5 mins to get the door unlocked for me. I was charged $150!!!! I asked him why it was so high, he said because it's Saturday and that he has to insure himself in case he damages my vehicle trying to get it unlocked. $150 is ASTRONOMICAL to come out and spend 3.5 mins to unlock my car for me.
DO NOT USE THIS PLACE. Wish I would have read the reviews beforehand.
I googled 24 hour locksmith Folsom ca. This company was the first available and had an address on their website located in Folsom. I believe this to be a lie because there is multiple addresses. I called the number provided on the website and I was told they were going to dispatch someone and it would take 20-30 minutes until someone arrived. 35 minutes later I was called and told " ok I am driving to your house it will be 15-20 minutes and $29". 25 minutes later a guy arrives, I made the original phone call at 6:55 it's now 8:05 pm. An hour and 10 minutes later. The guy says verbatim " $29 to show up and $169 to open the door and 10% off if I pay cash" ??? I had my 6 year old son and wife with me so I had no choice but to do it by this time. A serious scam. I am going to hire someone to look into this further. We were all very upset at the hole situation. I was lied to from the very beginning. This company seems to have multiple phone numbers and multiple pages on yelp and google. Do not hire this company.
So unprofessional, we called them to unlock a vehicle with a dog locked inside. Clearly important, so after an hour of waiting we called off the company to tell them we'd be calling AAA. They said okay and ended the phone call, after AAA arrived the locksmith showed up and VERY VERY AGRESSIVELY went after the lady who needed service, our security had to come out and block him from touching her. He was so worked up screaming and yelling that we had to call the police to handle the matter. Then they called his supervisor to complain and he hung up on them then left before the cops arrived which is a felony to flea an active scene. Horrible, will never use again. Save your money and literally go anywhere else.
DO NOT UTILIZE THIS SERVICE.
Was quoted a completely different price than what I had to pay--and was OVERPRICED!
The technician tried to give my credit card number to someone (did not mention who they were or if they were from the same company) over the phone! When I told him that I did not feel comfortable with him using my card over the phone, without a secure processor, he stated that all customers do it that way, and that's how the company is.
I said that I would not pay if they did not use a secure payment processor. He then called a woman on the phone and she threatened me about paying the $29 service fee, even if the service wasn't performed (I told him to stop when he tried to read someone my credit card numbers over the phone). She said that if I did not pay a "lean" would be put on my vehicle...total bullshit.
Then the technician went to his car and got a secure square magstripe and had me swipe my card there. He said it was his personal strip so he would have to pay the company. However, when I received the emailed receipt from the square reader, it said the company name!!
THIS PLACE IS A SCAM. Now I am hoping I wont be another victim of credit card fraud. Do not trust this company.